Help & Support

 

Are there any costs or in-app purchases?

There are no hidden costs or in-app purchases. Once you purchase TakeHunter, you have access to the full app and all of its functionality.

Do you offer discounts for bulk purchases?

Let us know what your needs are for your studio/facility and we’ll be happy to help.

What is an iLok key and iLok Manager application? And why is it needed?

iLok is a software protection system. TakeHunter uses this technology to protect the application.

Where can I see a copy of the End User License Agreement?

Click here to review the End User License Agreement.

I purchased TakeHunter and my license is not authorizing my software. What do I do?

Try following the step-by-step getting started guide by clicking here. If you are still experiencing issues, the problem could be with your iLok. You can contact PACE regarding your iLOK by clicking here.

The metadata does not look correct to me. Why?

Formats change from time to time and some newer audio recording units may not be placing metadata tags in ways TakeHunter has seen before. Please contact us and we will do our best to include new formats as we update TakeHunter.

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